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Since "up to 8MB" ADSL Broadband  was introduced some people have found they have issues with their lines, poor speeds, crackling noises on the line, disconnects etc.

Here's a great site for all things ADSL, whether you want to learn how it works, troubleshoot your ADSL problems, or see ISP's Fair Use Policies this is the site you need:-

Kitz

When troubleshooting poor speeds and/or disconnects with ADSL it is VERY important to rule out your own internal wiring/extensions/filters as the cause of the problem.

To do this, locate your master socket and connect your router directly to it, if your socket has a horizontal groove over the lower half of the faceplate and two screws, remove these screws and connect directly to the "test socket" located inside. This takes any extensions out of the loop and is your most direct connection method. Obviously you are using the test socket as just that, a test to see if you still have issues.