FAQs

Eirecom customers with Netopia Kit

Details

Written by Administrator

If you are an Eirecom customer with a Netopia router/modem and are having problems accessing Xbox Live. The following information should be of help.

To configure your router for Xbox Live take the following steps below:-

1. Open an Internet Explorer page. in address bar type 192.168.1.254
2. That should take you to the Netopia's settings page
3. On the menu to left click Firewall, set it to Low and Save Changes
4. On the menu to left click Expert Mode, then Yes, enter Expert Mode
5. On the menu to left click Configure, then Advanced, then NAT
6. Where it says Service Name, scroll the list down to Xbox Live Games, click Enable and then Enable again
7. On the menu to left click Configure, then Connection.
8. In main page scroll down to the UPnP and put a check in the box. then Save

It should then restart the Netopia, and when it comes back on in a few seconds your XBOX LIVE should be good to go.

If you are still experiencing problems accessing Xbox Live your Netopia may require a firmware upgrade.

(Thank you to Savage Tyrant of the Official Xbox Forums for supplying this information)