FAQs

I use AOL in the UK, how can I connect

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Details: Parent Category: Frequently Asked Xbox Live Questions; Created on Monday, 10 May 2010 19:26; Last Updated on Tuesday, 30 April 2013 09:51; Written by Administrator

AOL is a little different to other ISP's. They bundle in their own software, and as such it can make things a little more tricky when using Xbox Live especially when connecting the Xbox via your PC/Laptop. It does work though, as long as you follow the guidance on this page

Which packages work with live? Silver, Gold or Platinum

All of them. Ignore what you here from people telling your Silver wont work. It will. AOL might tell you that you have to upgrade to get Xbox live working. Wrong. I've lost count of the amount of people I have got onto live on Silver. Its a lot. So, even the most basic package will work. Dont upgrade unless you really want to.

Can I use a router?

Yes you can, if you use a router its just the same as any other ISP then. Use your master account username/password and that your up and running. AOL recommend and support the Netgear range of routers (good choice). If you use a router, you do not have to do anything in the next section.

Can I use my Voyager modem?

No, not direct to the Xbox anyway, AOL sometimes supply a customer Voyager 190 ethernet modem with their service. You cannot connect this direct to the Xbox itself as you will get a DNS error. You could however still use this modem for the ICS method if your PC has two network cards, see below.